RESOURCES
WITH OUR HELPFUL GUIDES SENDING SENDING PARCELS IS A BREEZEPlease Note - The services you have selected can only be found on our dedicated {{redirect.DestinationDescription}} website.
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Everything you need to know
about parcel delivery
It could not be easier to send a parcel with DHL eCommerce UK. We’ll collect your parcel direct from your door and deliver to any mainland UK address on the next working day. Alternatively, you can drop off your parcel at a DHL eCommerce UK ServicePoint or depot and save money in the process. If you are sending a parcel abroad, we deliver worldwide and your parcel could reach your recipient from 3+ days.
Our Resources section is jam-packed with guides and information to make sending parcels simple. Perhaps you are sending an international parcel for the first time and want to make sure the item you are shipping is permitted in the destination country or you a regular shipper who wants to bring down the cost of sending a parcel. Whatever your question – you are sure to find an answer in our Resources section.
It is important to note that all content in the Resources section is intended as a guide only. For accurate and up-to-date information about our services, please refer to our Terms and Conditions.
Pricing
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Compare courier prices Want to make sure you're getting the best deal? See how our prices measure up against other popular parcel delivery companies. |
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The cheapest way to send a parcel There are many tricks and workarounds you can use to keep costs as low as possible. Click below to see our top tips for cheap parcel delivery. |
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How can I tell how much a parcel will cost to deliver? Parcel delivery costs differ depending on the destination, weight and size of your parcel. In this guide, we run through the main factors which affect your parcel delivery cost. |
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Guide to cutting postage and packaging costs Here's our top tips for retailers to bring down parcel delivery costs and reduce cart abandonment. |
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Parcel sizes and pricing
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International delivery rates We ship worldwide and have some of the cheapest international delivery rates in the UK. |
Domestic
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How to make your safe place safe Did you know you can request for your parcel to be collected from a safe place? Here's our top tips for ensuring your safe place is safe. |
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Guide to sending large and heavy parcels When you ship with DHL eCommerce UK, we'll do the heavy lifting so you don't have to. We'll collect parcels up to 25kg straight from your door. |
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Why don't parcels get delivered on Sunday We deliver parcels on Monday - Friday as standard. If you need your parcel to be delivered over the weekend you can upgrade to a Saturday delivery slot. |
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Get a parcel collected and delivered A DHL eCommerce UK driver will collect your parcel from your home, local ServicePoint or depot and deliver it to your recipient on the next working day. |
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Countries we deliver to We provide a fast and reliable international delivery service around the world, with transit times starting from 3+ days to Europe and 4+ days further across the world. |
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UK prohibited items There are some items which can't be sent through our network. It's important to check our list of restricted items before sending to avoid your parcel being delayed or returned to you. |
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How to Send a Parcel without a Printer No printer? No worries! You can still book a parcel delivery with us and choose label-less at the checkout - find out how here. |
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Post Office Alternatives Getting out to the post office isn't always as easy as you might like - but there are alternatives! See some of our suggestions if you can't drop off a parcel. |
International
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How to package parcels for international delivery When you send a parcel abroad, your parcel will be handled at many stages throughout its journey. Make sure your item is protected by adequately packaging your parcel. |
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Sending food abroad Find out the details about what foods you can (and can't!) send and how to package them so they arrive safely. |
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Sending gifts abroad If you are missing a loved one who has moved overseas, show them you are thinking about them by sending a gift in the post. |
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Sending gifts to the USA If your friends or family live across the pond, it's not always possible to celebrate special occassions with them. Show them you care by sending a gift. |
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International Bank Holidays Bank holidays differ across the world – and this can create issues when you’re looking to get a parcel delivered on or before a specific date. Before you send, check out our list of international bank holidays for some of the most popular destinations. |
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What happens when your parcel takes to the skies? We detail the journey of an international parcel so you can make sure it's packaged correctly and you have attached the correct paperwork. |
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What should I send in a care package to China? Surprise a friend or family member who is living in China with a care package of their favourite things from the UK. See what you can and can't send in our guide. |
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Sending food to Australia Learn more about what food you can and can't send to Australia and how to package it correctly to ensure it reaches the destination safely. |
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How to avoid problems when sending parcels abroad When you send a parcel abroad, there's a few extra steps you need to complete. Our helpful guide will ensure you avoid any problems when sending a parcel abroad. |
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Internationally probited items There are a number of goods which cannot be sent through our network, in addition there are some country-specific items which aren't permitted into some overseas destinations. |
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How to Send an International Care Package Find out all you need to know about sending an care package to loved ones overseas, from what to send to packaging considerations. |
Things to know
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What is a courier? All you need to know about couriers and the benefits of sending parcels with a courier. |
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What is expedited shipping? What's the difference between standard and expedited shipping? Find out here. |
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The best courier for high value items When sending high value goods, you need a carrier you can trust to deliver your parcel safely. Our guide includes all the factors you should consider when looking for the best courier for your high-value items. |
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Recorded delivery Read all about the benefits of recorded delivery and how it can help your business. |
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Difference between restricted and prohibited goods As the sender of the parcel, you are responsible for checking whether the items you are sending are prohibited or restricted from being sent via our network. |
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How to send a parcel online This guide walks you through our booking process for both UK and International deliveries. |
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Sending food and drink in the post Sending food in the post is simple. However, there are some restrictions - check out what you can and can't send in our helpful guide. |
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Sending fluids in the post Whether you are sending a parcel to a UK or international address, there are a number of items which you can't send through our network and this includes fluids. |
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How to avoid missing your parcel We send regular notifications to our recipients and have a number of rescheduling options available so you never have to miss a parcel delivery again. |
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Sending fragile items When sending something fragile, it's important to ensure your parcel is packaged correctly to ensure your item reaches your recipient safely. |
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How to Buy Postage Online Our guide to booking and paying for your delivery online - whether you want a home collection or you're dropping your parcel off at a ServicePoint or Depot. |
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How to Address a Parcel Getting the address right when you're sending a parcel is absolutely essential. We're all pretty au fait with UK addresses, but what about overseas addresses? |
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How to Track Parcels with our Parcel App Keep an eye on your deliveries with our parcel tracking app - you'll never have to miss a delivery again. |
Small business
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Creating a memorable unboxing experience Creating a memorable unboxing experience can help you to acquire new customers, retain existing customers and stand out from your competition - learn how in our blog. |
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Customer loyalty programmes Customer loyalty programmes are a great way of rewarding customers and encouraging repeat business. If you are thinking about introducing a loyalty programme for your small business customers, check out our top tips. |
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Customer retention strategies that support your business Find out how to retain your hard-won customers with our nine ideas for customer retention. |
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What is a niche market and how to find one Providing a product for a niche market is a clever way to define your online store offering and appeal to a particular audience’s needs. Learn more about how you can tap into a niche market in our guide. |
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Product photography with a smartphone Selling online is heavily reliant on displaying high-quality images - see how you can do this on a budget. |
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How to calculate shipping costs for your small business Charging the correct amount for postage is important - you don't want to charge your customers too much but equally you don't want to be left out of pocket. |
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The ten best e-commerce platforms for small businesses There's lot of e-commerce platforms out there, but how do you know which one is right for your business? We run through 10 of the most popular platforms and the pros and cons of each. |
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Small business parcel delivery We understand that we act as an extension of your brand, that's why we always provide your customers with convenient delivery options and a professional service. |
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Business courier Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. |
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Marketplace Selling your products online? We can integrate with 10 e-commerce platforms to help you book parcel deliveries in no time. |
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Find out how you can use AI to help your run your small business more efficiently. From recommended purchases to formatting addresses correctly for parcel delivery, we run through some of the options available. |
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E-Commerce Shipping Solutions for Marketplace Selling eCommerce shipping solutions are simple when you know how. Get your orders sent out quickly and easily with home collections or drop off at local stores. Delivery admin is easy too, when you can simply link your marketplace account directly with DHL eCommerce UK. |
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Online Small Business Ideas Whether you're just setting out on your side hustle or have been up and running for a while, we have some hints and tips to help you make the most of all your efforts. |
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Small Business Packaging Ideas Wowing your customers with your packaging can be the first step to repeat business. Find out how to make a big impression on a small budget. |
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Small Business Stock Control Tips and Tricks One of the challenges facing small businesses is managing their stock levels - see our tips on meeting customer demand and getting your orders out quickly. |
Popular items
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Sending alloy wheels and tyres You can send parcels weighing up to 25kg and measuring up to 120cm (l) x 60cm (w) x 60cm (h) through our network, making DHL eCommerce UK the pefect choice for sending alloy wheels and tyres. |
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Electrical products Electrical products can be particularly difficult to send. However, it is possible to package your electrical items in such a way that will ensure they are secure as they can possibly be. |
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Popular items sent in the post We ship a huge variety of parcels of all shapes, sizes and weights. In this guide, we give examples of some of the most popular items which are sent through our network along with weights, dimensions and costs. |
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Posting a mobile phone If you've sold your old phone on eBay or another online marketplace, you can easily send it to your recipient using DHL eCommerce UK. |
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Sending batteries Our guide lets you know what batteries you can and can't send through the DHL eCommerce UK network and how to package batteries for safe transit. |
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Sending important documents We understand that it is important that your documents arrive at the destination safely and quickly so we've put together a quick guide on how to send important documents in the post. |
Packaging
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How to protect items in transit Learn how to package your parcel correctly to ensure your item reaches your recipient in the same condition it was sent. |
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Waterproofing and packaging your parcel Our aim is always to deliver the items entrusted to us in good time and in the same condition as they were sent. Learn how to waterproof and package your parcel with this guide. |
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Sending guitars in the post See our top tips on safely packaging and sending guitars through the post. |
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Sending jewellery Whether you are selling a pair of handcrafted earrings or are gifting earrings to a loved one, send with a carrier you can trust to deliver your jewellery safely and on time. |
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Five sustainable packaging tips See how you can be more eco-friendly with our guide to sustainable packaging. |
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Cost of packaging Investing in the right packaging for your business can build brand loyalty and encourage repeat business. In this guide, we show you the different types of packaging on the market and our top tips for choosing the right one for your business. |
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Reducing packaging costs Our top 7 tips on how to keep your packaging costs to a minimum - read all about it here. |
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Types of cardboard boxes Cardboard boxes come in all shapes and sizes. With so many options available, choosing the right box can seem like a daunting task but with our guide it's simple - all you need to know is what you want it to achieve. |
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Branded packaging tips Your brand is what gives your business its identity - and receiving a package from you is often the first tangible interaction a customer has with you. Read our top tips on creating branded packaging. |
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Posting golf clubs Whether you’ve sold a set of clubs or you’re sending them ahead for a golfing holiday, ensuring they arrive safely is key. Find out more information today. |
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Packaging hacks - mailing made easier If you regularly send parcels through the mail, your packaging costs can soon add up. See how you can save time and money when posting parcels. |
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How to weigh and measure a parcel It is important to provide an accurate weight and measurement for your parcel - find out how you can measure your parcel even if you don't have scales or a ruler to hand. |
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How to package items for international delivery International parcels can travel thousands of miles and be handled at several different points. Make sure your parcel arrives safely with your recipient by packaging your parcel correctly.
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Things to Consider with Packaging Design Your packaging is often the first physical point of contact a customer has with your brand - so you want to make a good impression |
Selling online
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How to sell on Facebook Marketplace We'll tell you all you need to know about selling on Facebook Marketplace. |
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Selling Comics Online Get the low-down on selling comic books online and how to package them for safe delivery. |
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Selling records online Sold a record online? Make sure you read our top tips on packaging and sending records to ensure it reaches your recipient safely (and without any scratches). |
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Selling prints online Sell prints online and send them safely with our guide to selling and packaging artwork. |
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Guide to selling on Shopify See our guide to getting started on Shopify, including how to link your DHL account for a smoother delivery. |
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Sending posters Sending posters can be tricky – if not packaged correctly, the poster risks getting creased, frayed or bent in transit. In this guide, we run through the different packaging options for posters and explain how to book your parcel delivery. |
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Depop shipping tips Sold an item on Depop? Now you'll need to get it to your buyer. Before sending, read our top tips on how to get it there quickly and safely (and maximise your Depop score). |
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Selling unwanted gifts on eBay eBay is a great place to sell your unwanted Christmas or birthday gifts - see our guide on how to attract the perfect buyer. |
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How can you tell if an item will sell well on eBay? Struggling to find something that will sell on eBay? Check out our guide to sniffing out what can sell well for your next venture. |
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How to use the buy it now option to its full potential When you sell an item for a fixed price, your buyers have the convenience of buying the item immediately at a known price. Find out more in our helpful guide. |
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Sell clothes online If you're looking to make some extra cash by selling your clothes online, read on for our helpful tips on how to do it successfully. |
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Sell trainers online Limited edition and rare trainers often sell for staggering amounts of money online. With our handy guide, you can ensure you maximise your funds. |
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What is an eBay powerseller and how do I become one? The PowerSeller programme was introduced by eBay to give back to those sellers who consistently uphold excellent service standards. See how DHL eCommerce UK can help you to earn PowerSeller status. |
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Sell books online Are you an avid reader looking to sell your books after you've read them? Sending a book in the post is quick and easy with our fast and reliable parcel delivery service. |
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Marketplace integrations Selling your products online? We can integrate with 10 e-commerce platforms to help you book parcel deliveries in no time. |
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How To Ship Products as an Online Business There's so much to consider when you're setting up a small business or side hustle, it's no wonder sometimes things get overlooked. We're here to help - find out more about setting up shipping and parcel delivery for your small business. |
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Etsy Selling: How To Sell on Etsy Our hints and top tips for selling on Etsy, one of the most popular marketplaces for unique and handmade items. |
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Guide to Selling on Vinted Find out how to get started selling unwanted clothing on Vinted. Not only will you be doing your bit for the environment, you'll make a bit of cash too. |
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Using Fulfilment By Merchant on Amazon Amazon fulfilment by merchant - one way to sell on the ecommerce giant's website and management order fulfilment. |
Gifting
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Sending company gifts Sending out corporate gifts is a great way of keeping in touch with customers and clients - see our top suggestions |
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Sending birthday gifts If you can’t physically be with your loved one on their birthday, using DHL eCommerce UK to send a gift is the next best thing. And, we offer next UK delivery so if you've left it a bit late, they will never know. |
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Sending Christmas gifts Find out all you need to know about sending gifts at Christmas - including those all-important last posting dates! |
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Sending Valentine's gifts If you're working away or in a long-distance relationship, celebrating Valentine's Day can be tricky. But thanks to us, sending your loved one a gift needn't be. Find out what you can and can't send in our blog. |
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Sending gifts in the post Sending a gift in the post is a great way of surprising a friend or family member. Read our guide to learn more about the best way to post and package a gift. |
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Guides to sending gifts at Easter Want to surprise and delight someone this Easter by sending something lovely in the post? We've put together a list of our top gift ideas which could go inside an Easter parcel. |
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Thanksgiving gift ideas Send a Thanksgiving gift to your loved ones in Canada or America. With our fast and reliable International delivery service, your parcel could arrive as quickly as 2-3 days* later. |
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10 heartfelt gift ideas for Mother's Day Surprise and delight this Mother's Day by sending a thoughtful gift in the post. Read our top tips for gift ideas and put a smile on your mother's face. |
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The most popular gifts people give on Father's Day Not going to be with your dad this Father's Day? Show you care by sending a thoughtful gift in the post. |
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Guide to posting student care packages When your child is away at university, a care package filled with their favourite things can be the perfect cure for homesickness. When you send with DHL eCommerce UK, your parcel will be delivered within the UK on the next working day. |
