Book a UK or International delivery online 

Print your label and affix to your parcel or go label-less and we’ll send a barcode to your phone

Take your parcel to your local DHL eCommerce UK ServicePoint. If you take your parcel to a ServicePoint operated by DHL Express - including Rymans and WHSmith - it won't be accepted as they operate separately.

The shopkeeper will scan your parcel label or mobile barcode and attach a label to your parcel.

Track your parcel to your recipient

Contents cover icon Over 3,500 ServicePoints across the UK - typically open from 8am until late, 7 days a week.
Collection from home icon 90% of the UK population live within a 10 minute journey of a ServicePoint

Convenient drop off locations and opening times

We understand that what works well for one person may not be convenient for another. We, therefore, offer a wide range of sending services so you can pick the one which best fits into your schedule – whether that’s having a home collection or dropping off your parcel at a ServicePoint or depot.

If you are on-the-go all day, you may find our ServicePoint drop off service works best for you and you can even save money on the cost of your parcel delivery in the process. Here’s three great reasons to book a ServicePoint drop-off today…



Save money


Save money when you drop off at with prices starting from just £7.67. 

If you live nearby one of our depots it's even cheaper to send with prices starting from just £2.79.



Local shops, local service


Our ServicePoints are located in convenience stores so you can now send a parcel and pick up a pint of milk at the same time – perfect if you are on the go all day!



Open 8am until late, 7 days a week


Say goodbye to awkward opening times. Most of our ServicePoints are open from 8am until late, 7 days a week so you can drop off your parcel before or after work or even at the weekend.



ServicePoint: Print Label

When dropping off at a ServicePoint you can either print your own label or go label-less. Once your order is complete, you will have the option to print your label in various different sizes so you can pick the one which suits your needs.

ServicePoint: Go label-less

During your booking you can select the ‘label-less’ option and once your order is complete you’ll receive a barcode. Take your parcel to your local ServicePoint and the shopkeeper will scan your mobile barcode and affix a label to the parcel.


What parcels can be dropped off at a ServicePoint

There are some restrictions to our ServicePoint service. Make sure you measure and weigh your parcel accurately to ensure that your parcel isn't rejected by the shop because it doesn't meet the below criteria.

  • Your parcel must be no bigger than 60cm x 60cm x 60cm
  • It cannot weight more than 20kg
  • You cannot drop off any prohibited items at a ServicePoint
  • Label-less is not currently available on Worldwide Air orders


Not only can you drop-off at a ServicePoint, you can choose to have the parcel delivered to your recipient’s local ServicePoint too – this is the perfect service if your recipient is constantly on-the-go (and you’ll save some money in the process too).

If you have booked a home delivery but your recipient isn’t going to be home at the time of the delivery, they can opt to have their parcel delivered to their local DHL eCommerce UK ServicePoint and collect at a convenient time. They can do this before or after delivery – even when the parcel is already out on the van.



In addition to ServicePoint drop-off, you can also drop off your parcel at any of our 50 depots. We have depots in most major cities across the UK so it’s worthwhile checking if you live near a depot when placing your booking. As this service doesn’t require a driver to come out and collect your parcel, it works out cheaper than home collection or ServicePoint drop off so you could bring down the cost of your parcel delivery.



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