Non compensation items include liquids
Non compensation items refer to listed items that are unsuitable for carriage in our network and as such can only be carried on a no compensation basis. If such items are dispatched with send.dhlparcel.co.uk the goods will travel at the risk of the sender and compensation will not be made should loss or damage be incurred.
To confirm, DHL Parcel UK will not compensate for any items deemed as Dangerous, Prohibited, Restricted, Valuable or Breakable. In addition, no compensation will be given for shipments containing; alcoholic beverages, food, perishables, liquids or flora, unless DHL Parcel UK have agreed in writing that they will cover the shipments.
To avoid disappointment, please check your parcel does not contain prohibited items before sending.