Whether you are run a small business or are sending a gift to a friend of loved one, we understand it is important that your parcel is delivered successfully first time. At DHL eCommerce UK, we aim to make the process of getting your parcel from you and to your recipient as stress free as possible, by offering a range of parcel collection and delivery options.
If your recipient is never at home, they may prefer to collect the parcel from their local DHL eCommerce UK ServicePoint or depot instead of getting it delivered to their house. Before booking your delivery, we recommend checking with your recipient how they would like to receive their parcel.
If you are happy for our driver to leave the parcel in a safe place (for example a shed or porch) in the event your recipient isn’t home, you can also let us know when placing your booking. Again, it’s a good idea to check with your recipient where the parcel can be left safely.