"We stopped by to deliver your parcel"


It can be frustrating waiting at around for your parcel to be delivered or collected, especially when you are balancing work, home and family life – there never seems to be enough hours in the day, so the last thing you need is to be delayed in your day to day schedule by waiting around for your parcel to arrive or to be collected from your home or work address. Knowing when your parcel is due to arrive can also be important for ensuring the products or gifts you purchased will arrive in time for your customers, that special someone’s birthday, the holiday you have coming up, or the event you are going too. That’s why, at DHL Parcel UK, we aim to make the process of getting your parcel from you and to your recipient as stress free as possible, by offering a range of parcel collection and delivery options.


Not at home?

If you happen not to be at home when our driver delivers your parcel, the driver will leave a calling card advising if your parcel has been left with a neighbour or details of the 'safe place' where your parcel has been left.


Collection of parcels

DHL Parcel UK standard service, includes free courier collection from your door and delivery to your recipient’s address, with UK next day delivery*   Drop off and save at any one of our 3,500 ServicePoints or 50+ DHL Parcel UK depots. Don't forget to make sure you take a look at "MY DHL Rewards" for all the offers available exclusively to our customers.

You can even choose to send the item direct to a ServicePoint instead of a home address for your recipient to collect. This is the perfect option if your recipient is out at work during the week. With shops open until 8pm, they can collect before or after a day at work or even on their lunch break.

Our collection service is also suitable for items brought on eBay that are “collection only” – whether it’s a small parcellarge parcel (up to 70 x 70 x 70) or heavier parcel (up to 25kg). All you have to do is set the collection address as the sellers, and the delivery address as your own.