Are you running a small business and looking for a reliable and cost-effective delivery partner? We understand you need a delivery partner you can trust to deliver your customer orders safely and on time. When you partner with DHL Parcel UK, you can rely on our delivery expertise and global reach to get your parcels to customers in the UK and 160 countries worldwide.
Simply book and pay for your deliveries online and a DHL Parcel UK driver will collect your parcel directly from your door. Or, for an even cheaper option, you can drop off your parcel at any of our 3,500 DHL Parcel UK ServicePoints or 50+ depots across the UK.
There’s no minimum order quantities or contract so you can send as many or as few parcels as you like. We are also able to flex with your business for seasonal peaks, like Black Friday and Christmas, simply book more collections during busier times.
We offer some of the cheapest parcel delivery costs, with next day UK delivery starting from just £2.79 .
We understand that you will be busy running your business and don’t often have time to get to the post office or to spend lots of time online comparing parcel delivery prices. Our quick quote works out the cost of your parcel delivery based on your collection address and recipient address - we’ll then return the cheapest next day delivery rates in the UK and costs to over 160 countries worldwide.
A delivery partner you can trust
As your delivery partner, we understand that we act as an extension of your brand. If your customer has a positive delivery experience, they are more likely to purchase from you again or recommend your business to their friends, family and colleagues. That’s why we strive to deliver a professional, trustworthy and reliable service at all times.
We are trusted by our customers and their recipients. In fact, our high customer service levels has earned us a ‘Great’ review status and a Trustscore of 4/5 on Trustpilot based on over 3,500 open and honest reviews.
When you ship with DHL Parcel UK, you can provide your customers with the same value added services as big retailers. We’ll keep your customers informed at every step of your parcel’s journey via regular email and text notifications as well as our live online tracker.
When your parcel is collected, we’ll send an email to your customer letting them know the day there parcel will be delivered. This contains a link to our live online tracker. On the morning of the delivery, we’ll send a 1-hour window when the parcel will be delivered. Your customer can also opt in to receive a ‘You’re next’ text when they are the next stop on the driver’s route.
We also have a number of rescheduling options should you customer not be home at the time of the delivery. They can choose to have their parcel delivered to a neighbour, safe place or DHL Parcel UK ServicePoint instead (depending on the options given when making the booking).
By keeping your customers informed with the whereabouts of their parcel and providing easy rescheduling options, you will receive less queries which in turn will give you more time to run your business.
Get e-commerce orders out in no time with Quick Send
As a small business owner, we understand your time is valuable. That’s why we developed our Quick Send service to help e-commerce sellers send out orders in no time.
We can link with some of the most popular e-commerce platforms, including Magento, PrestaShop, Amazon and eBay. When you link your platform with DHL Parcel UK, we’ll automatically input the delivery details into our booking form when you sell an item. All you need to do is review the form and click ‘Send’. Take a look at the platforms we can integrate with below:
Pack like a pro
We always strive to deliver your item in the same condition it was sent. You can help us to ensure your product reaches your customer safely, by packaging your parcel securely. We recommend using a double walled box and lots of internal packaging to keep your product safe. For more top tips on the best way to send, take a look at our packaging guide.
You can make your parcel look professional, as well as build brand recognition, by incorporating your logo into the packaging. A cheap but effective way of doing this is by investing in some branded stickers. When you send a customer order out, simply affix a sticker to the outside of the parcel.
Packaging can also makes a statement about your business’ stance on the environment. Show you are a business who cares by investing in eco-friendly packaging. There’s lots of options on the market from paper tape to brown paper mailing bags.
Many ways to save
We want to help you keep your delivery costs as low as possible. That’s why we’ve developed a range of discounts and offers to help you reduce your parcel delivery costs.
Our Silver and Gold Membership schemes reward our regular shippers. To qualify as a Gold or Silver member, all you need to do is spend over a certain amount within one calendar month. To thank you for your loyal custom, we’ll pay money direct into your pre-pay account which you can use to send more parcels in the future.
Case studies - working in partnership
We work in partnership with many small businesses across the UK, helping them to grow and reach new markets. Don’t just take our word for it – see how we’ve helped businesses (just like yours) to reduce their parcel delivery costs, extend their reach and get customer orders out in no time in our small business case studies.
Should you need us, there are lots of ways for you to get in touch. Our dedicated customer service team are on hand Monday – Friday from 7am until 10pm.