Small business parcel delivery
Next day delivery from £4.90
Are you running a small business and looking for a reliable and cost-effective delivery partner? We understand you need a delivery partner you can trust to deliver your customer orders safely and on time. When you partner with us, you can rely on our delivery expertise and global reach to get your parcels to customers in the UK and worldwide.
Simply book and pay for your deliveries online and our driver will collect your parcel directly from your door. Or, for an even cheaper option, you can drop off your parcel at any of our 3,500 DHL eCommerce UK ServicePoints or 50+ depots across the UK.
There’s no minimum order quantities or contract so you can send as many or as few parcels as you like. We are also able to flex with your business for seasonal peaks, like Black Friday and Christmas, simply book more collections during busier times.
As a small business owner, we understand your time is valuable. That’s why we developed our Smart Send service to help e-commerce sellers send out orders in no time. We can integrate with some of the most popular e-commerce and marketplace platforms, such as eBay, Etsy, Amazon, to help speed up your parcel delivery admin. What’s more, you can bring down the cost of parcel deliveries with our fantastic discounts and rewards. Get money back into your account when you add funds to pre-pay or get a discount when you send more than one parcel in a single home collection order. For more ways you can save, take a look at our discounts and offers page.
Small business hub
Running a small business can be hard, especially if you are doing it alongside your 9 to 5, but our small business hub is jam-packed with guides and information to make sending orders easy!
Perhaps your business has recently expanded overseas and you need advice on worldwide delivery or you want to reduce shipping costs for your business – whatever your question, you are sure to find the answer below!
It’s important to note that all content in our small business hub is intended as a guide only. For accurate and up-to-date information about our services, please refer to our Terms and Conditions.
BRANDED PACKAGING TIPS
Your brand can be one of the main differentiators between your business and the competition. Make sure you leverage it when sending orders to customers by utilising branded packaging.
GET YOUR RETURNS STRATEGY RIGHT
At face value, returns can be seen as a lost sale, but get your returns strategy right and it’s actually an opportunity for growth. Learn how returns can increase brand loyalty, conversion rates and profits.
10 BEST E-COMMERCE PLATFORMS FOR SMALL BUSINESSES
Ready to take your small business online, but struggling to pick an e-commerce platform? In our guide we run down 10 of the best e-commerce platforms so you can pick which one is right for you.
HOW TO CALCULATE SHIPPING COSTS FOR YOUR SMALL BUSINESS?
Charging the right amount for shipping can be tricky – charge too much and customers can be put off buying your product, but charge too little and you could be left out of pocket. Find out how you can accurately calculate shipping costs.
CUSTOMER RETENTION STRATEGIES THAT SUPPORT YOUR BUSINESS
Maintaining customer relationships is essential for any successful business. Find out how you can build customer loyalty with these 9 proven customer retention strategies.
HOW TO CREATE A MEMORABLE UNBOXING EXPERIENCE?
Create new ways to engage your customers through creative and personal packaging. Find out how your small business can create a memorable unboxing experience for your customers.
WHAT IS A NICHE MARKET AND HOW TO FIND ONE?
If you are thinking of starting a small business, then identifying a niche market with high customer demand is a great place to start! Learn more about how to find a niche market with our guide.
SELLING CLOTHES ONLINE
Whether you are selling homemade creations or vintage pieces, check out our guide on selling clothes online! We run down the best platforms to sell clothes on and give advice on packaging clothes and improving saleability.
COMPARE COURIER PRICES
Want to know how our prices compare with some of the most popular parcel delivery companies? We’ve done the hard work so you don’t have to! See how much you can save when you send a parcel with us.
GUIDE TO CUTTING POSTAGE AND PACKAGING COSTS
Stop spending more than you need to on sending parcels to customers! Check out our top tips for how your small business can reduce postage and packaging costs.
EBAY SELLING TIPS
With 1.2 billion active listings on eBay, it’s hardly surprising that it can be tricky to get your products noticed! But with our 8 simple tips, you can improve the visibility of your listings and sell more on eBay.
HOW DO BANK HOLIDAYS AFFECT THE E-RETAIL WORLD?
We often see online spending spike during bank holidays. Make sure your business is prepared with our guide on how to capitalise on the opportunities bank holidays create, whilst avoiding any potential issues.
COPYRIGHT CONSIDERATIONS FOR ETSY SELLERS
Etsy is the number one marketplace site for creative sellers. However, if you are selling something homemade, you have to be careful you aren’t infringing on copyright laws, especially when taking inspiration from other sources.
HOW TO WEIGH AND MEASURE A PARCEL
Check out our guide on how to weigh and measure your parcel to ensure you select the right parcel size and pay the correct amount of postage. If your parcel exceeds the maximum weight or dimensions booked, your parcel may be returned back to you, incur additional charges or be refused on collection/drop off.
BEST TIME MANAGEMENT APPS
When you’re running a small business, there’s never enough hours in the day, but an effective time management app can help you to priotise your workload. Before deciding which one is right for you, check out our top 10 apps.
PACKAGING HACKS – MAILING MADE EASIER
Our parcel life-hacks will make the process of sending out customers’ orders quicker, easier and cheaper. Introduce them into your regime and you’ll be packaging happy in no time!
FIVE SIDE HUSTLE HOMEMADE BUSINESS IDEAS
If you want to start your own side hustle but are struggling for inspiration, check out our 5 business ideas – all of which can be started from the comfort of your own home.
WHAT IS AN EBAY POWERSELLER AND HOW DO I BECOME ONE?
The eBay Powerseller programme recognises the very best sellers on the platform and rewards them with discounts and benefits. If you are an eBay seller, find out how you can earn Powerseller status today.
SELLING TRAINERS ONLINE
Sourcing and selling trainers online is big business, with some rare and limited edition trainers selling for thousands of pounfs. If you run a small business selling trainers online, learn how you can improve your online presence and increase sales with our simple guide.
WATERPROOFING AND PACKAGING YOUR PARCEL
Let's face it, the British weather is notoriously changeable, but there are steps that you can take to protect your parcel from the elements. Check out our 8 tips to secure your parcel in any weather!
OFFER CUSTOMERS MULTIPLE DELIVERY OPTIONS
Your customers lead busy lives so when it comes to getting their orders delivered, they want choice! Offer your customers multiple delivery options so they can pick the one which is most convenient for them.
COUNTRIES WE DELIVER TO
Want to expand your business to customers overseas? We deliver across the world so wherever your business is headed, we're already there.
NEXT DAY UK DELIVERY
We understand that you will be busy running your business and don’t often have time to get to the post office or to spend lots of time online comparing parcel delivery prices. Our quick quote works out the cost of your parcel delivery based on your collection address and recipient address - we’ll then return the cheapest next day delivery rates in the UK.
WHAT IS FACEBAY? THE RISE OF SOCIAL MEDIA IN E-COMMERCE
When looking for a website to sell your products on, social media sites shouldn't be overlooked. Facebook is a great place to reach potential buyers and build a loyal customer base. Better still, there's no listing fees so you can sell products for free.
HOW TO PROTECT ITEMS IN TRANSIT
When sending your orders to customers, it's important it arrives in the same condition it was sent. Find out how you can securely package your parcel so it reaches your recipient safely.
GET RETURNS BACK IN THE ORIGINAL CONDITION
There are simple steps your business can take to encourage customers to keep the original packaging and return your product in the same condition it was sent out.
PACKAGING BOOKS FOR SHIPPING
Books may seem like one of the easiest items to package and send, but if you are selling old and fragile books, it's important you take extra precautions to ensure it remains safe in transit.
HOW TO COMPLETE A COMMERCIAL INVOICE
If you are selling an item you've sold to an address outside of the UK, you will need to complete a commercial invoice. Learn more about completing a commercial invoice in our 10 step guide.
UK PARCEL SIZES AND PRICING
When sending a parcel to a UK address, we offer 3 parcel sizes: Standard, Large and Extra large. It's important to weigh and measure your parcel accurately to ensure you choose the right parcel size.
HOW CAN YOU TELL IF AN ITEM WILL SELL WELL ON EBAY?
Selling on eBay can be a bit of a minefield, but with our simple steps you can easily see if your product will sell well on the platform, and make your listing stand out from the competition.
COST OF PACKAGING
When setting a delivery price for orders, it's important to factor in the cost of packaging. In this guide we run through some of the most popular packaging options and how much each one will cost your business.
UNDERSTANDING DUTIES AND TAXES
Confused about duties and taxes when sending orders abroad? Check out our guide to learn more about international duties and taxes, how they are calculated and who needs to pay them.
DOOR TO DOOR COLLECTION
Sending lots of orders to customers is easy when you send with us. We'll collect straight from your door and deliver to your recipient on the next working day.
HOW TO USE THE BUY IT NOW OPTION TO ITS FULL POTENTIAL
The 'Buy it now' option on eBay allows buyers to immediately purchase an item for a fixed price. There's lots of ways in which this option can be employed - find out which one works best for your small business by reading our blog.
REDUCE PACKAGING COSTS
Is your business spending too much on packaging? Read our top tips on how to reduce the cost of packaging so you can send out customer orders for less.
DHL eCommerce UK REVIEWS
If your customer has a positive delivery experience, they are more likely to purchase from you again or recommend your business to their friends and family. That’s why we strive to deliver a professional, trustworthy and reliable service at all times. Read open and honest Reevoo reviews from our customers.
INTERNATIONAL DELIVERY RATES
We offer some of the lowest international delivery rates. See how much your business could save when you send with us.
PARCEL COLLECTIONS
We'll collect your parcel from your door! Book a collection from your home or business address up to 6 days in advance. On the morning of the collection, we will send you an estimated time of arrival window via email so you know when to expect us.
RECORDED DELIVERY
Give you and your customers added peace of mind by sending parcels with a recorded delivery service. It costs a little bit more, but it can reduce customer service enquiries and protect you against bogus claims.
TRACKING AND NOTIFICATIONS
When you ship with us, you can provide your customers with the same value added services as big retailers. We’ll keep your customers informed at every step of your parcel’s journey via regular email and text notifications as well as our live online tracker.
DEPOP SHIPPING TIPS
If you're selling clothes online then Depop is a great platform to use. Described as part eBay and part Instagram, Depop has over 21 million active users across the globe. Once you've sold an item on Depop, find out the best way to send with our simple guide.
SERVICEPOINT LOCATIONS
We have over 3,500 DHL eCommerce UK ServicePoints across the UK. Our shops are typically open 8am until late so you can drop off your parcels at a time which is convenient for you. Find your nearest DHL eCommerce UK ServicePoint.
DEPOT LOCATIONS
Your small business can bring down the cost of parcel deliveries by booking online and dropping off at any of our 50+ depots across the UK. Find your nearest depot.
TYPES OF CARDBOARD BOXES
Gone are the days when the only type of packaging you could get your hands on was a bog standard cardboard box. Now there's hundreds of packaging options available! Before investing, read our guide to see which package works best for your product.
UK PROHIBITED ITEMS
You can send most items with us. However, there are some things which aren't allowed through our network. Before sending your orders to customers, check our prohbited items list to ensure there are no restrictions.
HOW TO AVOID PROBLEMS WHEN SENDING PARCELS ABROAD
Sending parcels abroad can be daunting, especially as there's extra paperwork which needs to be completed. However, with our simple steps you can avoid common problems and ensure your parcels arrives quickly.
THE BEST COURIER FOR HIGH VALUE ITEMS
Selling high value items? Send with a courier you can trust! We offer £50 free contents cover as standard with the option to extend up to £5000. For added peace of mind, you can track your parcel to your customer's door.
INTERNATIONAL PROHIBITED ITEMS
When travelling abroad, there's some items you can't bring on the plane and it's exactly the same when sending parcels abroad. Before sending orders to customers abroad, check our list of prohibited items to ensure it is allowed through out network.
HOW TO PACKAGE PARCELS FOR INTERNATIONAL DELIVERY
You can send your customers' orders worldwide. Your parcel will travel thousands of miles - read our guide to make sure you protect your parcel for the long journey ahead!
MORNING DELIVERY
We offer next day UK delivery as standard. For those customers who can't wait, offer a priority delivery service with our pre-noon delivery slots.
SATURDAY DELIVERY
With the rise of fast-fashion, customers are increasingly expecting a next day service even at the weekend. Your small business can compete with big brands by offering customers a Saturday delivery service.
LARGE PARCEL DELIVERY
Selling large or heavy items? We'll do the heavy lifting so you don't have to! You can send up to 25kg with us - simply book a home collection and we'll pick up from your door.
RETURNS
Increase conversion rates and brand loyalty by offering your customers a returns service. Should your customer need to return an item to you, you can quickly and easily generate a reverse label in the My Orders section which can then be sent to them.
ONLINE SMALL BUSINESS IDEAS
Starting a small business can be hard – but we’ve prepared some business ideas to help you on your way, as well as information surrounding packaging and marketing your new venture.
SMALL BUSINESS PACKAGING IDEAS
To get your business noticed, you need to ensure your packaging stands out from the crowd. Consumers have come to expect a memorable unboxing experience which utilises sustainable packaging – learn more in our small business packaging guide.
SMALL BUSINESS SURVEY RESULTS
We asked you for your thoughts on side hustles, small businesses and deliveries – find out about what you told us on a range of topics from moving to a full time venture to delivery speeds and sustainability.