PARCEL POSTAGE COSTS & SIZES
PARCEL RATES FOR DELIVERY ACROSS THE UKPlease Note - The services you have selected can only be found on our dedicated {{redirect.DestinationDescription}} website.
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HOW DOES DHL ECOMMERCE UK HELP YOU WITH PARCEL DELIVERY?
At DHL eCommerce UK, we provide you with fast and reliable parcel delivery with lots of ways to save on your postage costs. We deliver to addresses across the UK – whether you’re a small business owner, a side hustler or a personal sender.
It’s our mission to make sending a parcel convenient too. There are ServicePoints in local convenience stores across the UK where you can send, collect and return from. You can also drop off at your nearest depot, or even have it collected directly from your door!
Our postage prices are some of the best available – it's worth noting, our quotes are tailored to individual parcel size and weight, so prices can differ from package to package. See the section below on parcel sizes to see our starting prices for next day delivery.
HOW MUCH DOES IT COST TO SEND A PARCEL?
To give you a better idea of how much it might cost to send your parcel, we’ve compiled the comparison table below - featuring DHL eCommerce UK next day delivery prices.
| Parcel Size |
Next Day Delivery Price |
|
Small |
From only £3.78 |
|
Medium |
From only £3.84 |
|
Large |
From only £4.32 |
|
Extra Large |
From only £5.10 |
Please note: All prices quoted include VAT. Delivery to Northern Ireland, The Highlands, Islands and parts of Scotland operate on a 1-3 day delivery service.
WHAT ARE OUR PARCEL SIZES AND WEIGHTS?
| Parcel Size |
Weight (in kg) |
Maximum Dimensions (in cm) |
|
Small |
Up to 5kg | 35 (l) x 35 (w) x 35 (h) |
|
Medium |
Up to 10kg | 45 (l) x 45 (w) x 45 (h) |
|
Large |
Up to 15kg | 60 (l) x 60 (w) x 60 (h) |
|
Extra Large |
Up to 25kg | 120 (l) x 70 (w) x 70 (h) |
Please note the dimension size bands for medium and large are the same
HOW DOES OUR PARCEL PRICING WORK?
Our delivery and postage charges for parcels will vary depending on a variety of factors, including:
- whether you opt to drop your parcel off at a ServicePoint or depot, or have it collected from your front door.
- your chosen service level – for example, standard next day delivery (depot to depot) is typically cheaper than next day delivery (before 12:00pm) (depot to door).
- any additional contents cover you add – every parcel you send includes £50 free cover as standard. You can upgrade this if you’re sending higher value items.
- how much your parcel weighs and measures – with our services you can send parcels weighing up to 25kg and measuring 120 x 70 x 70cm in size.
It’s important to make sure you enter the correct information when getting your quote and booking your delivery.
HOW DOES OUR DELIVERY SERVICE WORK?
From quote to doorstep, our process is designed to be quick and stress-free.
1. Get your quote and book your delivery – you can book additional services at the time of booking your order, such as pre-9am delivery slots.
2. Drop it off at your nearest depot or ServicePoint or arrange collection from your home or business address.
3. Your parcel will be sorted and transported during the night to the depot closest to your delivery destination.
4. Once here, it’ll go out for delivery with one of our drivers the next day.
What's included in your parcel delivery?
 |
£50 contents cover - We offer free £50 cover as standard across all UK and Ireland deliveries. This can also be upgraded if the actual value of the item you are shipping is greater than £50 - up to £5,000. |
 |
Collection from your home or business address - Waiting is the worst but, when you're sending a parcel there is an alternative to queuing in the line at the Post Office - we collect your parcel straight from your door. Just select Collection when booking. |
 |
Fully tracked service - Your parcel is always in safe hands. Our 'parcel tracker' will keep your recipient updated every step of the way, including being able to see their position on our driver's route - they'll also be able to opt for a free 'You're Next' alert via email or SMS. |
 |
One hour delivery and collection slots - If you're having your parcel collected from your home or work address, we'll provide you with a one hour window when our driver will be with you. Your recipient will also receive a one hour delivery window text or email if you select this option and add their information at the time of booking. |
Why you should ship with us
- We make it easy for you: drop your parcel off at a ServicePoint or depot or arrange for it to be collected without having to leave your home. Get a quote and book your slot online. Sending has never been so smooth!
- Great prices and rewards: we offer some of the most competitive next day parcel postage prices in the UK. Plus, you can enjoy discounts and rewards for pre-paying or sending multiple packages in a single order.
- Fast delivery: we’ve got it! Our strong logistics network and vast expertise enables us to offer next-day delivery personal senders and SMEs can rely on.
- Seamless marketplace and ecommerce integration: say goodbye to shipping headaches. Thanks to Smart Send, side hustlers and SMEs can send orders out with absolute ease.
- Highly rated by our customers: our customers have rated us 4.3 out of 5 on Feefo, with more than 350,000 independently verified reviews. We’re committed to making our service even better too!
FURTHER RESOURCES: PREPARING YOUR PARCEL BEFORE SENDING
Want to find out how to make sure you prep and package your parcel properly? We’ve got loads of handy resources to help you out, including advice on:
WEIGHING & MEASURING PARCELS
Don’t get caught too short (or too long)! Find out how to accurately weigh and measure your parcel to make sure you choose the right delivery service and get the most accurate price for your parcel.
PACKING FRAGILE ITEMS
Protect your parcel during transit. Learn how to use bubble wrap, corrugated lines and more for cushioning, and how to correctly seal your box before sending.
WATERPROOFING PACKAGES
We’re used to wet weather in the UK! Our drivers deliver come rain or shine, handling your parcels with care. However, we’ve provided some useful hacks on how to protect your delivery against the elements.
FREQUENTLY ASKED POSTAGE COST QUESTIONS
We've prepared the answers to commonly asked questions on postage prices.
You can send small and medium sized parcels from just £3.84, large parcels from as little as £5.10 and extra-large parcels from £5.10. Your parcel post cost will ultimately depend on weight and size.
See our How Much Does it Cost to Send a Parcel? section for more information on our parcel pricing.
Both size and weight affect your delivery price.
The size (in cm) will determine which service it’s eligible for (e.g. a square box measuring 60 (l) x 60 (w) x 60cm (h) would be classed as a large parcel).
However, if the box weighed more than the 20kg weight limit allotted for the large service, it would need to be sent using the extra-large service instead.
It’s important to make sure you’ve got the correct information to hand when choosing your delivery service and getting your quote.
Here, at DHL eCommerce UK, our standard parcel size is for any parcel measuring up to 60 x 60 x 60cm. For any parcel measuring more than 60 x 60 x 60cm, you’ll need to pay for extra-large delivery.
We do everything we can to make sure your parcel reaches its recipient in the same condition you sent it in. However, accidents can happen, and parcels can get damaged during delivery.
If this happens, you, as the sender can make a claim. You’ll need to make sure you’ve taken out the right level of cover when booking your parcel. We offer £50 content coverage for free, with additional cover available to purchase for contents valued up to £5,000.
The steps you need to take can be found in our guide on How to Make a Claim If Your Parcel is Damaged in Transit.
The postage rates for international postage are also impacted by the weight and size. However, they’re also determined by how you choose to ship it and where the destination is.
We have three types of international delivery for you to explore – International Economy, European Road and Worldwide Air.
Find out more about international delivery rates.
Important information about sending parcels in the post
There are several items which are not permitted to be sent through the DHL network.
These include:
- breakable goods
- valuable goods
- dangerous goods
- restricted goods
Before sending any items in the post you will need to ensure that your parcel does not contain anything which could be classed as breakable, valuable, dangerous and/or restricted.
You can see our advice on UK prohibited items here or check our terms and conditions.
Please note if your parcel contains anything that could fall into the above categories, any cover provided by us (either standard or extended contents cover) may be invalidated, and if your parcel causes damage to the parcels of other senders, we may recover the costs of repairing such damage from you.