For any parcel heading outside of the UK, you’ll need to fill out a customs form. This tells the Customs
Agents about the contents of your package so they can process it properly.
There are two different types for Australia-bound parcels – one for goods up to a value of £270 and another
for goods over that amount. If you leave off any important details or use the wrong form, it could lead to
delays or even seizure of your parcel by Customs.
You may be thinking about sending a friend or loved one some of their things, or personal
effects, from the
UK to make them feel more at home. Should you wish to send Unaccompanied Personal Effects (UPE) to
Australia, you must take special care in declaring the contents accurately and fully. Personal effects
shipments must be declared to the Australian Border Force on a B534 Form, which can be completed at origin.
An invoice, packing list and photocopy of the owner’s passport photo page are also required. All UPE
shipments require examination by the Australian Quarantine Inspection Service and will attract additional
fees in the region of around $165 AUD, plus any additional admin fees and GST (tax) which could be up to
around $150 AUD. Please expect clearance delays of approx. 4-5 days.
This may sound complicated, but we’ll help automatically generate these documents for you from the
information you provide on the booking form. You’ll just need to print and sign these
documents, place them
in an envelope marked ‘customs documents’ and attach them securely to the outside of the package.
HM Revenue & Customs has more information on tax and customs
considerations for Australia.