What exactly does restricted mean?
It's important to be aware of potential restrictions when shipping goods, both within the UK and Internationally. There is a surprisingly long list of items that should not be sent in the mail, which also extends to items that may only be sent under certain conditions. These are deemed to be 'restricted'.
In a shipping sense, restricted can mean one of two things;
1. It could be that an item is allowed, but only within a certain quantity
2. A certain item can be sent by post, but only if it meets certain criteria
For example, sending batteries are restricted by type (car batteries are prohibited); the amount must fall under a certain level for quality control. This means that damaged or defective batteries are forbidden. In addition, lithium ion batteries may only be sent with - but not connected to - an electronic device.
Restrictions like these on UK courier deliveries are generally in place for safety reasons; to prevent fire, damage to packages or to prevent risks to health and hygiene.
In addition to those set out by the industry, they may also vary between courier companies – so it’s important that you check them before booking your delivery. Fortunately, we offer a list of restricted items that may be carried, but only on a no compensation basis, meaning shipping is at the risk of the sender.