HOW TO SEND BATTERIES SAFELY
(UK & INTERNATIONAL)
SECURE PACKAGING STEPS FORBATTERY-POWERED DEVICES
Many everyday items are battery-powered, from toys and watches to laptops and phones. Advice on sending batteries in the post differs depending on the battery type, its destination and the carrier. This guide simplifies the rules so you can safely ship batteries through the DHL eCommerce UK network.
Battery Shipping Rules (At a Glance)
The table below outlines which battery types DHL eCommerce UK accepts for UK and international deliveries.
| Battery Type | UK Delivery | International Delivery |
|---|---|---|
| Lithium-ion (installed) | ✅ Yes | ❌ No |
| Lithium-ion (loose / power banks) | ❌ No | ❌ No |
| Alkaline (AA, AAA, etc.) | ✅ Yes | ✅ Yes |
| Car / lead-acid | ❌ No | ❌ No |
Sending Lithium-Ion Batteries (UN3481)
Lithium-ion batteries are lightweight and rechargeable, but as they are classified as Dangerous Goods, strict rules apply to their transportation.
Sending Lithium-Ion Batteries in the Post (UK)
You can send lithium-ion batteries within the UK only when the battery is installed inside the device it powers.
- 100Wh Limit: Batteries must not exceed 100 Watt-hours.
- Short-Circuit Prevention: Devices must be packaged to prevent accidental activation during transit.
- Permitted Format: DHL eCommerce UK only permits UN3481 (installed), not UN3480 (loose batteries).
Shipping Lithium-Ion Batteries Internationally
Lithium-ion batteries are strictly prohibited for international delivery due to the fire risk they pose during air transportation. This includes:
- Mobile phones, laptops, tablets, smartwatches
- Loose batteries and power banks
- Personal care devices such as electric shavers or toothbrushes
If you need to send lithium-powered items overseas, please use a specialised Dangerous Goods carrier.
Check International Restrictions
Can You Send Alkaline Batteries in the Mail?
Alkaline batteries (AA, AAA, C, D) are generally permitted for both UK and international delivery when sent in small quantities and in good condition.
- Condition: Batteries must be new and preferably in original packaging.
- Terminal Protection: Tape terminals if not sending in original packaging.
- Leakage Prevention: Cushion batteries with bubble wrap to avoid crushing.
Can I Send a Car or Vehicle Battery?
No - car, motorcycle and lead‑acid batteries are prohibited for both UK and international delivery. These battery types are corrosive, spillable, and considered hazardous.
How to Post Permitted Batteries
Due to their hazardous nature, parcels containing batteries must be packaged carefully. Use the guidance below when preparing battery shipments.
| Alkaline Batteries | Lithium-Ion Batteries |
|---|---|
| Remove from device | Battery must remain installed in device |
| Keep in original packaging where possible | Ensure device is switched off |
Packing Checklist for All Battery Shipments
| Packaging Step | Requirement |
|---|---|
| Separation | Use non-conductive inner packaging (e.g., plastic bags) |
| Cushioning | Wrap each item in at least 5cm of padding |
| Outer Box | Use a rigid, double-walled box |
| Labelling | Ensure the return address is clearly visible |
Contents Cover
All UK parcels include £50 free contents cover. If you're sending high-value electronics (e.g., laptops or phones), we recommend purchasing extended cover up to £5,000.
Still Unsure?
If your battery type is not listed, contact our Customer Service team to confirm whether it is permitted.
FAQs
Yes. Toys containing standard alkaline batteries are permitted for UK and international delivery. Keep the batteries in original packaging or remove and tape terminals.
No. Loose lithium batteries and power banks are not permitted.
Parcels containing prohibited batteries may be intercepted and returned, or destroyed if considered unsafe.