Covid-19 Update

We are still collecting and delivering parcels across the UK and delivering worldwide. All of our drivers are making contact-free collections and deliveries.

We have suspended all UK drop-off and collection services, as well as deliveries to some international destinations. The only UK service available is our Next Day door-to-door service. Please note, all domestic prices shown on the site are for this service.

 

DHL Parcel UK collects your parcels directly from your door and delivers your UK parcels the very next day*. We also deliver internationally to over 160 countries worldwide from 2-3 days*. Our parcel collection and delivery services are straightforward, quick and reliable. Simply package your parcel ready to send, book and pay for your collection online and a DHL Parcel UK driver will come to your house to pick up your parcel.

Our collection service is available Monday to Friday so when placing the booking, you can choose the day which suits you best. We’ll even provide a 1-hour-collection-window so you don’t need to wait in for our driver all day. We collect XS parcels (0-2kg) right up to XXL parcels (25kg). If you are sending a large or heavy parcel, our collection service is the perfect solution. We do the hard work so you don’t have to – our driver will collect your parcel straight from your door so you don’t need to struggle taking it to the post office. For smaller parcels, you may prefer to use one of our drop-off services and save money in the process.

 
 

How does parcel collection work?

 

We will collect your parcel from the address given when booking and deliver your parcel safely and in good time. Here’s how it works:

 

Step 1: Book and pay for your collection online.

Step 2: During the booking process, you will be asked to select a collection date (this can be as soon as the next working day).

Step 3: On the morning of the collection, you will receive an email and text with a 1 hour window so you know when to expect our driver.

Step 4: You can opt in to receive a ‘You’re next’ text when you are the next stop on the driver’s route.

Step 5: Our driver will collect the parcel from the address given when booking.

Step 6: If your parcel is bound for a UK address, it will be delivered on the next working day. Parcels heading abroad, could be delivered as quickly as 2-3 days after collection.

 
Man holding a parcel
 
 

Where will we collect from?

 

We will collect parcels from any home or business address in the UK – this can be your home, office or even your mum’s house. If you aren’t going to be home at the time of the collection, that’s not a problem – you can leave your parcel in a safe place for our driver to collect. Just make sure you let us know where our driver can find your parcel when placing the booking.

 
 

How much does it cost for home collection?

 

We offer a cost effective home collection service. You can see how much it would cost to get your parcel collected from a mainland UK address and delivered to another mainland UK address below.

 

Our next day UK collection and delivery prices


 

Weight

Price

X-small

0-2kg

£6.90

Small

2-5kg

£7.43

Medium

5-10kg

£8.39

Large

10-15kg

£10.55

X-Large

15-20kg

£14.34

XX-Large

Up to 25kg

£25.19


 

The cost of your parcel delivery depends largely on the weight and size of your parcel. It is, therefore, important you accurately weigh and measure your parcel before booking. If the parcel is bigger or heavier than the weight or dimensions given then collection may be refused by our driver.

 
 

No need to wait in

 

When placing the booking, you can choose when you want your parcel to be collected. Then on the day, you’ll receive an email and text with a one hour window so you don’t need to wait in all day for your parcel to be collected.

DHL Parcel UK will send most goods through our network, however there are some restricted and prohibited goods – meaning there are certainly some items you cannot send in the post. Take a look at our UK prohibited items, restricted goods and International prohibited and restricted lists for details about what not to send.

 
 

Cheap and reliable courier with great reviews

 

We have a "Great" review status based on over 3,500 reviews and a Trustscore of 4/5. Trustpilot is one of the world’s largest online review communities, with over 179,000 companies choosing to invite their customers to review their experience – including DHL Parcel UK. With over 3,500 independent and honest reviews and a ‘Great’ status, we use this feedback to provide all our customers and recipients with the best quality service. 

 
 

Drop off services

 

If you are on-the-go, you may prefer to drop off your parcel instead of having a home collection. We have 3,500 DHL Parcel UK ServicePoints across the UK which are open from 8am until late so you can drop off at a time which is convenient for you. Prices for ServicePoint drop off start from £25.19 . If you live near a DHL Parcel UK depot, you can save even more money when you drop off your parcel as prices start from £6.90 .

 
 

Recipient collection options

 

We offer collection services for your recipients too. If your recipient isn’t going to be at home when the parcel is scheduled to be delivered, they can arrange for their parcel to be delivered to their local DHL Parcel UK ServicePoint and collect at a convenient time.

You can even choose to send the item direct to a ServicePoint instead of a home address for your recipient to collect. This is the perfect option if your recipient is out at work during the week. With shops open until 8pm, they can collect before or after a day at work or even on their lunch break.

 
 

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