DHL Parcel UK collects your parcels directly from your door and
delivers your UK parcels the very next day*. We also deliver internationally to over 160
countries worldwide from 2-3 days*. Our parcel collection and delivery services are
straightforward, quick and reliable. Simply package your parcel ready to send, book and pay
for your collection online and a DHL Parcel UK driver will come to your house to pick up
Our collection service is available Monday to Friday so when
placing the booking, you can choose the day which suits you best. We’ll even provide a
1-hour-collection-window so you
don’t need to wait in for our driver all day. We collect standard parcels (0-15kg)
right up to extra large parcels (25kg). If you are sending a large or heavy parcel, our collection
service is the perfect solution. We do the hard work so you don’t have to – our
driver will collect your parcel straight from your door so you don’t need to struggle
taking it to the post office. For smaller parcels, you may prefer to use one of our drop-off
services and save money in the process.
How does parcel collection work?
We will collect your parcel from the address given when booking
and deliver your parcel safely and in good time. Here’s how it works:
Step 1: Book and pay for your collection online.
Step 2: During the booking process, you will be asked to select a
collection date (this can be as soon as the next working day).
Step 3: On the morning of the collection, you will receive an email
and text with a 1 hour window so you know when to expect our driver.
Step 4: You can opt in to receive a ‘You’re next’
text when you are the next stop on the driver’s route.
Step 5: Our driver will collect the parcel from the address given
Step 6: If your parcel is bound for a UK address, it will be
delivered on the next working day. Parcels heading abroad, could be delivered as
quickly as 2-3 days after collection.
Where will we collect from?
We will collect parcels from any home or business address in the
UK – this can be your home, office or even your mum’s house. If you aren’t
going to be home at the time of the collection, that’s not a problem – you can
leave your parcel in a safe place
for our driver to collect. Just make sure you let us know where our driver can find your
parcel when placing the booking.
How much does it cost for home collection?
We offer a cost
effective home collection service. You can see how much it would cost to get your
parcel collected from a mainland UK address and delivered to another mainland UK address
Our next day UK collection and delivery prices
The cost of your parcel delivery depends largely on the weight
and size of your parcel. It is, therefore, important you accurately weigh and measure your parcel
before booking. If the parcel is bigger or heavier than the weight or dimensions given then
collection may be refused by our driver.
No need to wait in
When placing the booking, you can choose when you want your
parcel to be collected. Then on the day, you’ll receive an email and text with a one
hour window so you don’t need to wait in all day for your parcel to be collected.
DHL Parcel UK will send most goods through our network, however
there are some restricted and prohibited goods – meaning there are certainly some
items you cannot send in the post. Take a look at our UK prohibited items, restricted goods
and International prohibited and
restricted lists for details about what not to send.
Cheap and reliable courier with great reviews
We have a "Great" review status based on over 3,500
reviews and a Trustscore of 4/5. Trustpilot is one of the world’s largest online
review communities, with over 179,000 companies choosing to invite their customers to review
their experience – including DHL Parcel UK. With over 3,500 independent and honest
reviews and a ‘Great’ status, we use this feedback to provide all our customers
and recipients with the best quality service.
Drop off services
If you are on-the-go, you may prefer to drop off your parcel
instead of having a home collection. We have 3,500 DHL Parcel UK ServicePoints
across the UK which are open from 8am until late so you can drop off at a time which is
convenient for you. Prices for ServicePoint drop off start from
£3.89 . If you live near a DHL Parcel UK depot,
you can save even more money when you drop off your parcel as prices start from
Recipient collection options
We offer collection services for your recipients too. If your
recipient isn’t going to be at home when the parcel is scheduled to be delivered, they
can arrange for their parcel to be delivered to their local DHL Parcel UK ServicePoint and
collect at a convenient time.
You can even choose to send the item direct to a ServicePoint
instead of a home address for your recipient to collect. This is the perfect option if your
recipient is out at work during the week. With shops open until 8pm, they can collect before
or after a day at work or even on their lunch break.