PROHIBITED ITEMS - INTERNATIONAL

There are a number of goods not suitable to be sent across the DHL Parcel UK service for both UK and International delivery – as well as country-specific items that are not permitted into some overseas destinations. It’s very important that you check these lists of restricted and prohibited items to ensure your parcel is delivered without cancellation, delay, seizure or return to you; as the sender, you are responsible for making sure only allowed items are sent through our network. 

Restricted and Prohibited items

It is the policy of DHL Parcel UK not to carry any Dangerous Goods, Prohibited
or Restricted Items or Valuable items.

Dangerous Goods -  Anything considered hazardous such as acids, chemicals and certain other substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage). For example any hazardous items specified in the United Nations Recommendations on the Transport of Dangerous Goods (“UNRTDG”).

Prohibited or Restricted Goods - Items  not permitted by national or international law, rule or regulation. These include firearms, weapons, explosives and munitions (including but not limited to replicas, imitations and blank firing pistols), animals, animal parts, livestock, insects, tobacco or tobacco products, and any items the carriage of which could be breaking laws or rules in any country over which the consignment travels.

Valuable Goods - Any goods of high value such as bullion, cashiers or travellers cheques, currency, money orders, negotiable instruments in bearer form, credit or debit cards, important documents (including passports, tenders, share and option certificates) stamps, antiques, unprotected furniture, precious stones or metals, artwork, jewellery or valuable items of wear (including occasional wear) designer items (including clothing, watches, shoes and handbags). Precious stones or metals.

All items listed below (or any item similar in description or content) cannot be carried under any circumstances by DHL Parcel UK. Any person sending such items may have their order cancelled without notice or refund. 

This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions or get in touch with us for more accuracy.

	Animals / animal parts / livestock and insects
	Antiques
	Liquids (in any form including alcohol and liquid cosmetics etc)
	Lithium-ion Batteries
	Dumbbell and gym weight plates
	Artwork and works of art
	Biological samples
	Car body panels / bumpers / car seats / air bags / batteries / windows
	Credit / debit cards
	Currency / gift vouchers / cashiers or travellers cheques / money orders / negotiable instruments in bearer form / bullion
	Dangerous goods
	Designer goods (including handbags / footwear / clothing / watches / jewellery)
	Drugs (including prescription drugs)
	Firearms including replicas and imitations
	Fire extinguishers
	Inks & Toners
	Important documents (i.e. passports / tenders / share option certificates etc.)
	Paint
	Precious metals and stones (i.e. Gold, Silver, Diamonds etc.)
	Stamps
	Unprotected Furniture (assembled i.e. sofas / wardrobes / tables)
	Goods over our maximum dimension limits
	Hazardous goods and Radioactive material
	Human remains
	Infectious substances
	Lighter fluid and matches
	Medicines (including over the counter)
	Tobacco or tobacco products
	Weapons / explosives / munitions (including but not limited to replicas, imitations and blank firing pistols)
	White goods (fridges/freezers, washing machines etc.)

Items unsuitable for carriage

It is your responsibility to ensure that your items do not contain anything which could be termed as unsuitable for carriage. Any cover provided by us (either standard or extended contents cover) may be invalidated, and if your parcel causes damage to the parcels of other senders, we may recover the costs of repairing such damage from you.

For your convenience, we have set out a brief description of what we mean by breakable goods below, but you should always read our terms and conditions before sending your parcel.

Breakable Goods - All items are technically breakable however, there are some that are much more fragile to transport than others. "Breakable goods" include; glass, china, ceramics, pottery, stoneware, fossils, works of art and televisions whose screen size exceeds 37 inches, items which are made from, or consist of rock (whether igneous, metamorphic, sedimentary or otherwise)

	Ceramics (including pottery / china / stoneware / marble etc.)
	Fossils
	Items which are made from, or consist of rock (whether igneous, metamorphic, sedimentary or otherwise)
	Glass (including mirrors / light bulbs etc.)
	Televisions or other electronic graphical display equipment with screen size exceeding 37 inches
	Works of art (or similar materials)

Non Compensation Items

DHL Parcel UK will not compensate for any items deemed as Dangerous, Prohibited, Restricted, Valuable or Breakable.

Tips to International parcel delivery success: