What is the meaning of the word ‘courier’? The definition of a courier is a person or organisation that delivers a message, package or letter from one place or person, to another place or person. In the parcel delivery industry, this means sending a parcel, via a company, to a recipient.

The courier in this example is the ‘company’ or us, DHL eCommerce UK. There are hundreds of delivery couriers up and down the country. Some will operate across the UK as a nationwide courier and some will operate on an international scale. Others will do both services, giving you more options for your parcel delivery needs, like our service.

 Unlike the traditional Post Office, a courier service offers more flexibility to get parcels to and from recipients. You won’t need to make unnecessary trips to the Post Office to collect your parcel either, instead, a shipping courier will deliver it right to your door.



How does a courier service work?


Our courier service isn’t just a usual, run-of-the-mill delivery service. We are part of one the biggest parcel courier networks globally. This means if you need to get a parcel delivered in the UK or you need to send a parcel Internationally you have the ability to do so simply and easily. This gives you, as a customer, more options and more freedom on where your parcel can be sent, whilst also benefiting from speedy delivery and cheaper costs.

Our delivery courier can pick up your parcel from your doorstep once you’ve booked your collection. This means you won’t have to carry a heavy parcel to the post office! We send you a one-hour collection window via email or text so that you can ensure you’re ready for our shipping courier to come and collect.

Using a delivery courier brings a number of advantages, including speed of service, avoidance of damage, security from theft and a complete end-to-end service from collection to delivery. 




Step 1

Choose the collection address or the drop off location. You can drop off at any one of our 3,500 ServicePoints or 50+ depots – saving you money! 


Step 2

Enter the recipient’s delivery details. This is the step where you choose who you’re sending the parcel to and the address our courier will deliver to.


Step 3

This the final step, simply choose the parcel size, cover and the speed of delivery.





A nationwide courier service, like the parcel delivery one we offer, is available to almost everyone. It’s easily accessible so whether you want to use a courier service for your new business or eBay shop, or if you want to send a loved one a gift. We will get your parcel there promptly and safely using our delivery courier service.

Our shipping courier service for both domestic and international parcels is a great option for those who are looking for fast parcel delivery – which you can track easily via our app or tracking system.



The benefits

Collect icon We collect directly from your door or you can drop off at over 3,500 ServicePoints and 50+ depots – saving you money!
Globe icon Globally trusted courier shipping to over 160 countries worldwide
Tracking icon Online tracking and delivery notifications sent to you and your recipient through the parcel's journey
Contents cover icon Contents cover (up to £25 for UK / £50 for International shipping)
Ecommerce icon Integrated with over 10 ecommerce platforms to make sending parcels even easier
Return icon Offer your customers easy returns with our ‘’reverse order’’ functionality

Many ways to save

Parcelshops icon Drop off and save at any one of our 3,500 ServicePoints or 50+ depots
Piggy bank icon ''My DHL rewards'' - exclusive to our customers
Finance icon Cashback into your pre-pay account when you add funds (Terms apply)
Multiparcel icon Multi-parcel discounts available on some UK services (Terms apply)