With over 90% of UK adults owning or using a mobile phone and almost 20% of us living in a mobile-only household without a landline at all! – It’s no surprise that we often want the latest model, causing an influx of opportunities to sell old ones via eBay or other online marketplaces. This can result in the need to post a mobile phone in the post.
When you send a mobile in the post, you’ll want to make sure it reaches its destination safely and in good condition. Whilst posting a mobile phone through the post isn’t without its challenges, it easier than you think with the right steps. Follow our guide below for best practice.
Can I post a mobile phone within the UK?
Yes, DHL Parcel UK will carry mobile phones through their UK and ROI network. With adequate cover and sensible packaging to guard against damage, you can send mobiles quite safely through the post.
Whilst our couriers
are experienced to handle fragile items, you may want to opt to post your mobile phone via expedited delivery
. This helps minimise the handling and time spent in transit.
The cost of posting a mobile phone in the post
Most mobile phones with their standard chargers and accessories plus sufficient packaging should comply with our XS parcel delivery option – weighing up to 2kg and with max measurements of 20cm x 20cm x 20cm – with prices starting at £6.10* using our next day service.
Our parcel prices are calculated by volumetric weight; i.e. its length x width x height in centimetres (cm) divided by 5000. All you have to do is calculate the correct weight
and dimensions of your parcel into our quick quote or booking form and we’ll work it all out for you.
How much will it cost for contents cover on a mobile phone sent by courier?
We strongly suggest you consider the extended contents cover options available to you when sending high value items
such as mobile phones through the DHL Parcel UK network.
Our default (free) contents cover is up to the value of £25.00 as most of the parcels going through our delivery services are of low value.
A mobile phone however, is likely to have a higher value than this - so you need to ensure you select extended contents cover to meet the value of the phone. See our full terms and conditions
for more information about contents cover options.
Can I send a mobile phone Internationally?
There are a number of countries where sending batteries is prohibited entirely and others where they can be shipped, but not inside the phone (or other similar device) itself. As the sender, it’s your responsibility to find out what can and can’t be sent to the destination country – check the Customs information for the country you’re posting to and take a look at our specific International pages
for further information.
Packaging mobile phones for posting - 5 simple steps!
As you’d expect, packaging your mobile phone securely will be instrumental to having it arrive safely and intact. You may want to consider weather conditions, sending a mobile phone in the post may even require waterproof packaging
We have plenty of packaging advice
for UK and International delivery for all kinds of parcels; including fragile items
– with mobile phone specific guidance below:
Preferably, use the original box the phone came in when new and pack your mobile phone as it was when you received it. If you don’t have the box anymore, wrap up the phone with at least 2cm of bubble wrap and find a box similar to the original. Use plenty of tape along all of the boxes seams and any flaps.
You’ll need a second, slightly larger box to place your phone into before you send it. Pack the bottom of the larger box with a couple of inches of bubble wrap or packaging chips to make a ‘bed’ for your phone box to sit on.
Fill any remaining space around the inner box with packaging chips or other suitable filling and make sure it cannot touch the walls of the outer box. Don’t be shy - give it a shake to test it – nothing inside should be able to move
If it’s not already inside the original phone box packaging, wrap the phone charger (and any other accessories) separately in bubble wrap, secure it with tape and put it in with the phone box.
Secure the outer box with plenty of tape; run a several layers of packaging tape down the main folds and edges of the box , then again in a cross pattern.
Note also that black outer packaging should not be used to wrap your parcel as it cannot be processed automatically by our sortation machines, resulting in your International parcel being returned and domestic parcels being delayed.
Remember! We always recommend taking the time and making the effort to prepare your items well, ready for shipping. If the packaging used for your parcel is not suitable or sufficient, your goods at risk of being damaged or lost and you may not be able to claim compensation if the packaging doesn’t comply with our guidelines.