SAVE ON YOUR PARCEL DELIVERY
COSTS WITH OUR DEPOT SERVICES

SAVE MONEY WHEN YOU DROP OFF
AT ANY OF OUR 50+ UK DEPOTS

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Covid-19 Update

We are still collecting and delivering parcels across the UK and delivering worldwide. All of our drivers are making contact-free collections and deliveries.

We have suspended all UK drop-off and collection services, as well as deliveries to some international destinations. The only UK service available is our Next Day door-to-door service. Please note, all domestic prices shown on the site are for this service.

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Find your local DHL Parcel UK depot

DHL Parcel UK already offers excellent value on courier services for UK, Ireland and worldwide destinations – but did you know you can save even more on parcel delivery when you use our depot drop off service? With more than 50+ DHL Parcel UK depots spread across the UK, your nearest one might be closer than you think – whether you’re in Aberdeen, Leeds, Oxford, Swansea, Truro or York we’re likely to have a depot that’s convenient for you.

View all Depot locations

See how much you could save on your UK or International deliveries when you use our depots.

UK Parcel Sizes	Depot drop off and delivery price	Home collection and delivery to a depot	Depot to depot price
XS (up to 2kg)	£6.90	£6.90	£6.90
Small (up to 5kg)	£7.43	£7.43	£7.43
Medium (up to 10kg)	£8.39	£8.39	£8.39
Large (up to 15kg)	£10.55	£10.55	£10.55
XL (up to 20kg)	£14.34	£14.34	£14.34
XXL (up to 25kg)	£25.19	£25.19	£25.19

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International Delivery	Depot drop off and delivery price
USA	£15.84
Germany	£11.72
France	£17.95
Australia	£27.18
Canada	£23.14
Italy	£18.58

See a full list of international countries we ship to

What you need for depot drop off or depot collection

Firstly check the opening hours of your local depot below. For dropping off parcels, simply hand your parcel over to the depot receptionist, ensuring that the parcel fits within the booked dimensions and that the label is clearly visible.

When collecting parcels, please be aware of the below:

1. You will need to take your 14 digit consignment number (provided in your confirmation email) to your collection depot.

2. You will be asked to sign for the parcel and will need photographic proof of identity to collect it, e.g. Passport or Driving License.

3. You must collect the parcel within 5 working days of the date received by the depot, otherwise the parcel will be returned to the sender.

4. Sometimes parcels are unavoidably delayed, before leaving to collect your parcel please check it has arrived at your depot, by entering the 14 digit consignment number on the Manage My Delivery page of the DHL Parcel UK website. The parcel status should read 'At delivery Location'.

For further help and support get in touch with us.

Packaging Do's and Don'ts

Do's

Always remove any old labels/markings from the box
Consider using up and down arrows on the box if you want your parcel to stay upright. Please be aware your parcel will be handled at several points throughout its journey – package your parcel correctly to avoid damages during transit.
Use a clear plastic pocket to affix your label and any extra documentation to the outside of your box.
Consider polystyrene protection for heavier or fragile items (recommended)
Seal the outside of the parcel with strong parcel tape.

Dont's

Use damaged boxes.
Use black plastic wrapping on the outside of your parcel - it cannot be processed through our automatic sorting machines. Your parcel will either be refused on collection/drop off or be returned back to you – incurring a return fee.
Send lose items in your parcel box. Avoid damage to your goods during transit by properly packaging them.
Exceed the maximum weight or dimensions or under-declare your weight and dimensions. Your parcel may be returned back to you incurring a fee.
Leave the box open – it needs to be fully sealed before it is collected/dropped off.

SAVE ON YOUR PARCEL DELIVERY COSTS WITH OUR DEPOT SERVICES