Covid-19 Update

We are still collecting and delivering parcels across the UK and delivering worldwide. All of our drivers are making contact-free collections and deliveries.

We have suspended all UK drop-off and collection services, as well as deliveries to some international destinations. The only UK service available is our Next Day door-to-door service. Please note, all domestic prices shown on the site are for this service.

 

Sometimes you need a parcel to reach your recipient immediately – maybe you forgot it’s your friend’s birthday tomorrow and you haven’t sent a gift or you need to get an important document over to your solicitor as soon as possible.

Whatever your reason for sending, we have a range of UK and international services to deliver your parcel quickly. When you send a parcel to a UK address, we’ll deliver it on the next working day as standard and if that’s not quick enough, you can take advantage of our Saturday or morning delivery options.




Need your parcel to arrive quickly?


With our UK delivery service, you’ll get next day delivery as standard so if you send a parcel on Monday, it will be delivered to your recipient on Tuesday between 8am and 6pm.

If your parcel is collected on Friday, it will be delivered on Monday (the next working day). If this isn’t quick enough, then you can upgrade to our Saturday delivery service. Simply select the ‘Saturday delivery’ service at the time of booking.

If you need your parcel to arrive by a specific time, that’s not a problem either. We can offer guaranteed morning delivery slots. When placing the booking, you can specify if you would like your parcel to be delivered before 9am, 10.30am and 12pm for a small additional cost.

You can see the starting prices for our priority services below:


Priority services


Priority service

Price 

Before noon

From Temporarily unavailable  

Before 10.30am

From Temporarily unavailable  

Before 9.00am

From Temporarily unavailable

Saturday delivery

From Temporarily unavailable


Please note, these options aren't available on parcels sent to Northern Ireland, The Highlands, British Isles and parts of Scotland which operate on a 1-3 day delivery service. 

 




How to use our priority services?

 

You can upgrade to a Saturday delivery or guaranteed morning slot when placing your booking. Some important things to note are:

 

  • You must select the Saturday delivery option. 
  • Your parcels will need to be collected or dropped off on Friday.
  • For collection on Friday, you must book no later than Thursday before midnight.
  • We do not offer parcel collections on a Saturday nor do we deliver or collect parcels on Sunday or Bank Holidays. 



Convenient delivery options

 

We are committed to delivering a convenient and flexible service which fits into the busy lifestyles of our senders and recipients. In addition to Saturday and morning deliveries, we have a range of value added services to make sending and receiving parcels easier:

 

  • A choice of over 3,500 DHL Parcel UK ServicePoints where parcels can be dropped off and collected from. 
  • If they are not going to be home, the recipient can reschedule delivery to another day. 
  • Your recipient can choose for their parcel to be delivered to a neighbour, safe place or DHL Parcel UK ServicePoint.
  • Fully tracked service for both you and your recipient. 
  • A one hour delivery window so your recipient doesn't need to wait in. 
  • An optional 'You're next' email or text when the driver is one stop away. 




Sending Internationally?

 

Parcels making their way overseas will be delivered either via road or air, so understandably will take longer than a day, meaning next day or Saturday delivery is not available on international services.

We ship to over 160 countries around the world so delivery times will vary, depending on where your parcel is going. If you need your parcel to arrive quickly, we recommend using our Worldwide Air service which is designed for urgent and time sensitive parcels. With this service, your parcel could arrive in many popular destinations, including USA, in as little as 2-3 days.

When sending a parcel internationally, it can be delayed at customs. To prevent this from happening, ensure you only send safe items and you fill our all customs paperwork in full.




Small business? Offer customers choice


If you’re a small business, offering a range of convenient delivery options on your website is a great way to stand out from your competitors and compete with big retailers.

With the rise of fast fashion, gone are the days when people are prepared to wait a few days for their parcel to arrive. More and more consumers have come to expect a next day delivery service even at the weekend.

By offering your customers next day delivery as standard, with the option to upgrade to Saturday or morning delivery, your small business can compete with larger retailers who are offering a comparable service. You’ll also build brand loyalty with your customers who like to have choice when it comes to deliveries.

So, whatever you're sending across the UK, you can be assured that our competitive rates and quick delivery times will mean that your parcel will be making its way to your chosen destination with reliable ease. Get a quick quote and book your Saturday parcel delivery or simply use our standard Monday to Friday, next day UK delivery service.




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