COMMERCIAL INVOICE EXPLAINED
If the International shipment you’re sending is going to a country outside of the UK and
contains items of a commercial value, you’ll need to provide a commercial invoice. The commercial
invoice is a customs declaration document supplied by the shipper which allows your parcel to pass
through borders between countries. The commercial invoice contains information about the shipment
such as a description of the items, the value and information about the shipper. If you are sending
a gift or personal belongings, a 'pro forma invoice', rather than a commercial invoice will be
With DHL Parcel UK completing the paperwork is simple. Our booking engine will collect all the
information required and complete the shipping documents for you. Invoices are supplied ready for
printing alongside your labels at the end of the booking process.
It’s important that you complete the DHL Parcel UK booking form accurately, as any mistakes will
flow through to your commercial invoice and may lead to a delay and / or seizure of your parcel.
See below for further details of how to complete a commercial invoice correctly.
10 STEPS TO COMPLETE A COMMERCIAL INVOICE
1. PARCEL COLLECTION DETAILS
Step 1 to completing your DHL commercial invoice. As the shipper, please provide your full name,
address and phone number as these details may be used to contact you should any questions about your
2. PARCEL DELIVERY DETAILS
Next, accurately enter the weight and
dimensions of your parcel in metric (please round up to the
nearest ½ kg in weight), then complete the name, full address and contact details of the recipient.
You must supply a contact phone number for the recipient on your commercial invoice, as the carrier
may need to contact them to check details of delivery time / location.
3. PARCEL DELIVERY OPTIONS
This section does not impact the commercial invoice, but allows you to give any special instructions
that may help the delivery driver to successfully deliver the parcel; you can also choose the
appropriate level of liability cover and how you would like to be advised that your delivery is
complete. The description of the goods requested here is a general description that summarises the
4. CUSTOMS DECLARATION
Within your commercial invoice, you are required to provide a full description of each of the
products included in your shipment. A good description will include what the item is, what it’s made
of and what it will be used for. The more detailed and accurate the description the less likely it
is to be held in customs. The description will
help brokers determine how your shipment should be
classified for import and duties calculations.
5. VAT STATUS
You must supply your VAT status, or the VAT status of the company you are shipping on behalf of. If
VAT registered, you will also need to supply the VAT number in the box provided.
6. REASON FOR EXPORT
Select a reason from the list provided. Valid reasons for exporting goods are if the goods are a
gift for the recipient, a purchase made by the recipient, the goods are inter-company data, a return
purchase, samples for the recipient and goods being repaired by the recipient.
7. COUNTRY OF ORIGIN
Please specify where the goods were manufactured, produced or grown. Please note; the EU won’t be
accepted as place of manufacture. It must be country specific, e.g. Made in Spain. Please indicate
the country of origin must be provided for each item in your International shipment.
8. NUMBER OF UNITS
Indicate the total number of each product you have in your shipment e.g. 3 dresses, 2 shirts and 1
9. UNIT VALUE
State the value of each item in your shipment in GBP; e.g. the value of each individual dress. The
value must be greater than zero and only numerical values are to be entered.
Finally, to successfully complete your commercial invoice, you must declare that you are not
shipping any items that are
prohibited by DHL Parcel UK. It is always advisable to check the import
rules for individual countries before sending your items.
HM Revenue & Customs has more information on International tax and customs considerations.