SAUDI ARABIA RESTRICTED AND PROHIBITED ITEMS

Alongside our own prohibited items list, it is important to check the national customs of Saudi Arabia before sending a parcel, more information can be found on the Saudi Customs Authority website.

Customs Regulations in Riyadh (RUH) - Pending Clearance Air Shipments as of May 18th, 2017

Foreign residents in Saudi Arabia are not allowed to import commercial shipments, only personal shipments are acceptable. If a commercial shipment is sent to a foreign resident in Saudi Arabia, customs will re-export it immediately.

Mobile Phones

• For personal use (1-2 Mobiles), an invoice needs to be attached with the shipment
• For commercial use ( more than 2 Mobiles), the original invoice attached should state the manufacturing country and a Conformity Certificate (Certificate of Origin).

High-Value Shipments:

• Over 100 USD: invoice and a consignee electronic registration Number & CR (consignee Registration Copy) is required.
• Over 13000 USD: needs original attested invoice and COO (country of origin) from shipper and authorization letter from the consignee.
• Watches should always be accompanied by a certificate of origin otherwise they will be seized by customs.

Supplements and Cosmetics for individuals (personal use) are allowed to be imported as per KSA customs only when aligned with the SFDA rules, which are:

• Not more than 3 boxes per product with a max of 5 different types of product per shipment. Note that the breakdowns of weight are not decided and totally depend on the customs inspector’s decision on what to consider commercial and what to consider personal.
• Any food supplement or cosmetic for weight loss /slimming, fattening or sensual enhancement is completely forbidden.

The maximum allowed time for Air shipments to pending clearance in RUH customs is 21 days. RUH customs will not allow abandoning, confiscating or destroying any shipment pending clearance. Held at customs shipments will only have two options:

1. Clear the shipment by providing the needed paperwork and paying the outstanding duty/ tax amount.
2. Re-export the shipment which requires paying the final duty/tax, and imposed penalties for unacceptable items.

Shipments containing fake brands must be re-exported the next business day. The shipper will be responsible for the return charges plus the duty/tax and penalties if found.

The benefits

	We can collect from home or work address
	Globally trusted courier shipping to over 160 countries worldwide
	Online tracking and delivery notifications for you and your recipient
	Contents cover (up to £25 for UK / £50 for International shipping)
	Integrated with over 10 ecommerce platforms to make sending parcels even easier
	Offer your customers easy returns with our ‘’reverse order’’ functionality

Many ways to save

	Drop off and save at any one of our 3,500 ServicePoints or 50+ UK depots
	''My DHL rewards'' - exclusive to our customers
	Cashback into your pre-pay account when you add funds (Terms apply)
	Multi-parcel discounts available on some UK services (Terms apply)

How safe will my parcel be?

From the time of collection (should you not be in, you can opt to leave your parcel in a safe place and our driver will collect it from there) to delivery in Saudi Arabia, where it will be signed for by the recipient, we take good care of the items you send with us.

We also offer free online tracking to keep you fully updated on your parcel’s location and provide £50 contents cover on your item as standard – you can choose to add extra cover for more valuable items if you wish.