We work hard to keep our rates as low as possible for reliable postal delivery to New Zealand. Take a look below for the most up-to-date prices that will be sure to keep your pocket happy.

We offer door to door delivery from the UK when sending a parcel to New Zealand. You book your delivery online and our drivers will come and collect your parcel from home or work on a day of your choosing. From there, your parcel is taken to its local depot, sorted and shipped overnight to one of our distribution centres, where it will then start its journey all the way to the Southern Hemisphere and, ultimately, NZ.

However you choose to have your package picked up, you can expect your delivery to arrive at its destination within 4-5 days from collection.

For any parcel heading outside of the UK, you’ll need to fill out a customs form. This tells the receiving country’s Customs Agents about the contents of your package so they can process it properly.

When completing your parcel delivery booking form, it’s very important to ensure you follow these customs rules for New Zealand:

Enter the full name and address of your recipient Include a local phone number with area code for your recipient.

Not adhering to these customs rules will cause your parcel to be delayed, returned back to you or worse still, disposed of.

Important: You may be thinking about sending a friend or loved one some of their things from the UK to make them feel more at home. Should you wish to send Personal Effects to New Zealand, you must take special care in declaring the contents accurately and fully. Personal effects shipments require an Unaccompanied Baggage Declaration and copy of the owner’s passport. If someone else is taking delivery of the parcel on behalf of the owner, a letter of authorisation from the owner is required and photo ID of the non-owner will need to be produced. Additional admin fees will apply in the region of $250NZ and you can expect a few days of clearance delays.

Our aim is to help you get your parcels successfully delivered to their destination quickly and easily; so all the forms you’ll need for posting to NZ will be automatically generated from the information you provide on the booking form. You’ll need to print and sign these documents, put them in an envelope, clearly mark them ‘customs documents’ and secure them to the outside of the package.

HM Revenue & Customs has more information on tax and customs considerations for New Zealand.

When sending parcels to New Zealand, you need to be aware of, understand and comply with their comprehensive list of prohibited and restricted items. New Zealand is an island and as such has a distinctive biodiversity of animal, fungal and plant life, which is why there are very strict rules on what comes in and out of the country. Not only is the bio security of the nation of critical importance, there is a very hard line approach to controlling weaponry, indecent material and drug importation, so NZ Customs Officers are diligent in their rules and regulations.

It is down to you, as the sender, to ensure that you are not sending a prohibited or restricted item into the country. Note that prohibitions and restrictions vary from country to country, and can sometimes apply to items which you may think are ordinary, so it is vital to check your parcel contents will be allowed into New Zealand specifically.

Failure to do so may see additional charges or possibly the destruction of your parcel.

Remember also that items mailed into New Zealand may be subject to import duty, calculated on the Customs value of the goods in New Zealand dollars. The goods may also be subject to Goods and Services Tax (GST) currently at 15%, based on the Customs value of the goods, including the duty (if any) and postal/courier charges. These charges will be applied to the recipient of the parcel, and as they are applied at point of entry to NZ, we cannot include these charges in our prices.

You should be able to find all the information you need to on the following websites:

New Zealand Post Office

Bio Security

New Zealand Customs - Prohibited item list

For a full list of restricted and prohibited items, see the New Zealand Customs website, but examples of items you can’t post to New Zealand include: