Smart Send - Free Shipping Management
Integrate your ecommerce platforms for faster shipping and efficient order management.
Benefits of Shipping with Smart Send
Smart Send is perfect if you regularly ship parcels and want to reduce time on your shipping process. Integrate with Smart Send to import orders from your ecommerce platforms or upload orders via a CSV.
Efficient Order Management
When you link your shipping services with Smart Send you can import your orders and streamline your shipping from one dashboard - perfect if you sell on more than one marketplace.
Bulk Label Creation
With all your orders imported, you can choose shipping services in bulk and print multiple labels in one go. Reduce your admin time for faster shipping.
Pick and Packing Tools
Generate picking lists and packing slips for all your orders to increase accuracy and reduce time on order fulfilment.
Rule Manager Automation
Set custom rules to automate your shipping processes, tailored to your business - rules can be set on order value, weight, destination, SKU codes, and more!
Manage Your Returns
Not only is creating shipping labels with Smart Send quick and easy, but it’s just as simple to generate returns labels if you need them.
Easy International Shipping
Send both to the UK and internationally with Smart Send - with all your usual DHL services available as you need them.
Link Your Accounts
Smart Send is a free shipping management tool that allows you to integrate all your sales channels with DHL eCommerce UK. Ship from one place for increased efficiency and faster parcel delivery.
Don’t waste time on parcel delivery admin, integrate with Smart Send and spend time on your ecommerce store where it counts.
Get Started Today
Step 1
Create a Smart Send account in just a few minutes.
Step 2
Link your ecommerce platforms, from eBay to Amazon and more.
Step 3
Add services to your orders and enjoy a speedier shipping process.
Questions? Check our FAQs for answers! From booking to delivery, it's your one-stop resource. Can't find what you need?
Contact our Customer Service team Monday to Friday, 7am to 10pm, and Saturday, 8am to 5pm.
Frequently Asked Questions
What DHL eCommerce services can I use on Smart Send?
All of our services are available to book via Smart Send - including UK and international delivery. With DHL eCommerce next day delivery, your parcel will arrive no later than 2 days after you ship.
You can book collection services for Door to Door or Door to ServicePoint delivery. Or drop your sold orders off at one of 3,500 DHL eCommerce UK ServicePoints. Find your nearest ServicePoint here.
Which sales channels can I link to DHL eCommerce?
Find all your possible integrations in the ‘Linked Accounts’ section of your account. Integrations include:
Or upload via a CSV. By linking your account, your orders will be automatically imported into your Smart Send account.
Who can use Smart Send on DHL eCommerce UK?
Anyone can integrate with Smart Send and import orders through linked ecommerce platforms or upload orders via CSV. We recommend Smart Send if you regularly send parcels and are looking to reduce time spent on shipping.
If you just need to send a parcel, get a quote to book your DHL delivery.