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About DHL eCommerce UK

We’re your trusted delivery company for parcel deliveries in the UK and around the world. Our simple and reliable options make finding the right solution a breeze – and we’re always on hand if you need a bit of extra help.​​

Whether you’re a small business owner getting orders out to customers, a side-hustler balancing a full-time job or a gift-giver connecting with loved ones, we’ll deliver your parcel with the same care and attention as you would yourself.​


Send, collect & return at any of our  3,500 ServicePoints across the UK

You can now drop off your parcel at any of our 3,500 DHL eCommerce UK ServicePoints from £7.89 (inc VAT). Our ServicePoints are located in local convenience stores and most of us live within 10 minutes of one. Shops are typically open from 8am until late, 7 days a week so you can drop off at a time which is convenient for you.


Parcel being collected from a customer's home


Skip post office queues - we'll collect from your home

Gone are the days when you need to wait in a queue at the post office to send a parcel. When you ship with us, our driver will collect your parcel from your home or work address. We'll even provide a 1-hour window on the morning of the collection, as well as a 'You're next' text when you are the next stop on the driver's route, so you'll know when to expect us. 


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Send to 160 countries worldwide

You can rely on our delivery expertise and global reach to deliver your parcels to over 160 countries worldwide. Our international delivery and your parcel could reach your recipient in as little as 2-3 days after collection. 


Illustration of a DHL eCommerce UK van and driver


Need your parcel to arrive quickly? We'll make it our priority

Need your parcel to arrive urgently? We have a range of priority services to ensure your parcel arrives on time. All UK parcels are delivered on the next working day as standard but if this isn’t quick enough, you can select one of our morning delivery or Saturday delivery slots at checkout. If you are sending an urgent parcel internationally, then our Worldwide Air service will guarantee your parcel is delivered quickly. 


Tracking parcels on mobile phones


Track your parcel every step of the way

Track and rearrange your parcels on the go – you can go to our tracking website or DOWNLOAD OUR BRAND NEW APP from the App store or Google Play store . We’ll keep you and your recipient updated every step of the way and offer a number of rescheduling options should your recipient not be at home, at the time of delivery. Have your parcels delivered to a neighbour, safe place, DHL eCommerce UK ServicePoint or rearrange your delivery for another day.


Woman booking parcel delivery on tablet


No account needed or minimum order quantities

You don't need an account to ship with us and there's no minimum order quantities so you can send as little or as many parcels as you like We recommend registering on our website to take advantage of our latest discounts and offers and gain access to an address book and easily re-book past bookings. 


DHL eCommerce UK driver collecting parcels from office


Looking to open a business account?

Are you looking for a delivery solution for your business? We offer a flexible and convenient delivery service for your customers. If you have a registered business address then you are eligible to open a business account with us. Prices are dependent on volume so it’s best to arrange a call with one of our experienced sales advisors who will be happy to discuss your requirements and provide you with a quote. 


We are committed to ethical and responsible business practices. As part of the world leading logistics group, our ethical and social starts are at the heart of what we do. We welcome the opportunity to share with you how we comply with principles and good governance. See our Corporate Governance, Ethics and Social standards.