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Our last posting date for Christmas delivery has now passed. For more details about deliveries over the festive period, please see our Christmas and New Delivery Schedule below.

The run up to Christmas is always our busiest time of year as many of you send gifts to your loved ones as well as orders out to customers.

It is important to us that we continue to deliver high service levels throughout this time. As a business, we cope with the extra demand by employing more staff to work in our sortation hub and more drivers to deliver your parcels.

Our employees and drivers do have some time off to enjoy the festive season, so please review the below Christmas schedule and take note of holidays that could impact delivery times of your parcels.




We aim to deliver all parcels on the next working day. However, if your recipient isn’t at home at the time of the delivery, this isn’t always possible. To avoid disappointment, we recommend ensuring your parcel is collected by Monday 18th December. This will give your recipient enough time to re-arrange the delivery to a more convenient day or arrange to collect from a ServicePoint if they aren’t home at the time of the delivery.


Christmas & New Year 2023 Delivery Schedule


  • Save money when you drop your parcels off at any one of our 3,500 ServicePoints or Depots - you can book and drop off on the same day to ensure you get next day UK delivery. 
  • Alternatively, you can book online and we’ll collect from your home or work address on the next working day or book up to 5 working days in advance. We’ll deliver your parcel the very next working day, after your collection.
  • Sending food and drink this Christmas? Read our guide on what you need consider.
  • Your parcels will travel many miles over the festive period and may pass through automated sorting machines. Read our guide on how to protect your items during transit.
  • You can send up to 25kg with us. Not sure what size your parcel is? Take a look at our guide for the best way to weigh and measure your parcel.


Date Is delivery available on this date? Is collection available on this date? Collected parcels delivery date
Monday 18th December Yes Yes Tuesday 19th December

Tuesday 19th December

Yes Yes Wednesday 27th December

Wednesday 20th December

Yes No N/A

Thursday 21st December

Yes No N/A

Friday 22nd December

Yes No N/A
Saturday 23rd December Yes No N/A
Sunday 24th December No No N/A
Monday 25th December (Christmas Day) No No N/A
Tuesday 26th December (Boxing Day) No No N/A
Wednesday 27th December Yes No N/A
Thursday 28th December Yes No N/A
Friday 29th December Yes No N/A
Saturday 30th December Yes No N/A
Sunday 31st January No No N/A
Monday 1st January No No N/A
Tuesday 2nd January Yes Yes Wednesday 3rd January


Please note: When sending to or from Ireland, The Highlands, Islands, British Isles and parts of Scotland that we operate a 1-3 day service. Please remove 3 working days from our last posting dates above to ensure your parcel arrives in a timely manner.



Collection and delivery services


If you are sending more parcels than usual, you may want to review all our Collection and Delivery options available to customers. Our collection service is also suitable for items brought on eBay that are “collection only”. All you have to do is set the collection address as the sellers, and the delivery address as your own.


Need help over the Christmas period?


We've got lots of useful information on our website to help you find instant answers to all your queries. Head over to our support centre to access our FAQ's.

Alternatively, you can send our customer service team a message. Our customer service teams always endeavour to get back to you within 3 hours but if your query is sent to us out of hours, we'll respond during opening hours.