UK CHRISTMAS PARCEL DELIVERY SCHEDULE 2023
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Our last posting date for Christmas delivery has now passed. For more details about deliveries over the festive period, please see our Christmas and New Delivery Schedule below.
The run up to Christmas is always our busiest time of year as many of you send gifts to your loved ones as well as orders out to customers.
It is important to us that we continue to deliver high service levels throughout this time. As a business, we cope with the extra demand by employing more staff to work in our sortation hub and more drivers to deliver your parcels.
Our employees and drivers do have some time off to enjoy the festive season, so please review the below Christmas schedule and take note of holidays that could impact delivery times of your parcels.
SEND EARLY TO AVOID DISAPPOINTMENT
We aim to deliver all parcels on the next working day. However, if your recipient isn’t at home at the time of the delivery, this isn’t always possible. To avoid disappointment, we recommend ensuring your parcel is collected by Monday 18th December. This will give your recipient enough time to re-arrange the delivery to a more convenient day or arrange to collect from a ServicePoint if they aren’t home at the time of the delivery.
Christmas & New Year 2023 Delivery Schedule
- Save money when you drop your parcels off at any one of our 3,500 ServicePoints or Depots - you can book and drop off on the same day to ensure you get next day UK delivery.
- Alternatively, you can book online and we’ll collect from your home or work address on the next working day or book up to 5 working days in advance. We’ll deliver your parcel the very next working day, after your collection.
- Sending food and drink this Christmas? Read our guide on what you need consider.
- Your parcels will travel many miles over the festive period and may pass through automated sorting machines. Read our guide on how to protect your items during transit.
- You can send up to 25kg with us. Not sure what size your parcel is? Take a look at our guide for the best way to weigh and measure your parcel.
| Date | Is delivery available on this date? | Is collection available on this date? | Collected parcels delivery date |
| Monday 18th December | Yes | Yes | Tuesday 19th December |
|
Tuesday 19th December |
Yes | Yes | Wednesday 27th December |
|
Wednesday 20th December |
Yes | No | N/A |
|
Thursday 21st December |
Yes | No | N/A |
|
Friday 22nd December |
Yes | No | N/A |
| Saturday 23rd December | Yes | No | N/A |
| Sunday 24th December | No | No | N/A |
| Monday 25th December (Christmas Day) | No | No | N/A |
| Tuesday 26th December (Boxing Day) | No | No | N/A |
| Wednesday 27th December | Yes | No | N/A |
| Thursday 28th December | Yes | No | N/A |
| Friday 29th December | Yes | No | N/A |
| Saturday 30th December | Yes | No | N/A |
| Sunday 31st January | No | No | N/A |
| Monday 1st January | No | No | N/A |
| Tuesday 2nd January | Yes | Yes | Wednesday 3rd January |
Please note: When sending to or from Ireland, The Highlands, Islands, British Isles and parts of Scotland that we operate a 1-3 day service. Please remove 3 working days from our last posting dates above to ensure your parcel arrives in a timely manner.
Collection and delivery services
If you are sending more parcels than usual, you may want to review all our Collection and Delivery options available to customers. Our collection service is also suitable for items brought on eBay that are “collection only”. All you have to do is set the collection address as the sellers, and the delivery address as your own.
Need help over the Christmas period?
We've got lots of useful information on our website to help you find instant answers to all your queries. Head over to our support centre to access our FAQ's.
Alternatively, you can send our customer service team a message. Our customer service teams always endeavour to get back to you within 3 hours but if your query is sent to us out of hours, we'll respond during opening hours.